September 6, 2026, email sent by mexc and MY REPLY
The email sent by Mexc
Dear MEXCer,
Thank you for your continued feedback. We understand that you remain dissatisfied with our previous explanations, and we would like to address the points raised in your latest email.
Regarding the BOXCAT Fair Price, the Fair Price displayed by the system was generated in real time based on the applicable pricing mechanism and the reference data available to the system at that specific moment, including the relevant index price and funding-related parameters.
The historical Fair Price is the result generated by the system from these real-time inputs. Customer Service is not able to retrospectively reconstruct, on a second-by-second basis, every underlying system input and reproduce an independent manual calculation for a specific historical timestamp. This does not mean that the Fair Price or its underlying calculation was fabricated. As previously explained, the calculation you submitted cannot be used to reproduce the MEXC Fair Price because it does not contain the complete set of reference values used by the system at that time.
Regarding the index price source, as previously clarified, the BOXCAT Fair Price calculation referenced the MEXC Spot market as an applicable price source. If your request concerns historical Spot trading records or information belonging to other MEXC users that cannot be disclosed directly to you due to privacy and data protection requirements, the relevant law enforcement or judicial authority may submit a formal judicial document or written law enforcement request to MEXC. Upon receipt of a valid request through the appropriate channel, the relevant team will review and handle it in accordance with the applicable procedures.
We would also like to address the statements in your latest email alleging that MEXC “locked” your account, “deleted” your data, or “stole” your assets. Based on our review, we have not identified evidence supporting these allegations. If you believe that a specific account restriction or deletion of account data occurred, please provide the relevant records, screenshots, timestamps, or other verifiable evidence so that the specific matter can be reviewed.
Regarding token delistings, MEXC publishes relevant announcements regarding delisting arrangements and the applicable timelines. A token delisting itself does not constitute the removal or appropriation of a user’s assets.
Therefore, based on the information and records currently available, we have found no basis to conclude that MEXC stole or otherwise misappropriated your assets.
We understand that you may continue to disagree with our conclusions and that you have indicated your intention to pursue the matter through legal channels. Should MEXC receive a valid request from a competent judicial or law enforcement authority, the relevant team will handle the request in accordance with the applicable procedures.
Best regards,
MEXC Customer Service
MY ANSWER
Dear MEXC,
Your email is the same template you have sent twenty-two times. I will not read it again. I will only respond to the new lies you added.
“Customer Service cannot reconstruct the Fair Price”You built the system. You control the database. You have backups. Every real exchange retains tick-level data for years. Your claim that you cannot retrieve inputs from 21 August 2025 because “time has elapsed” is either gross incompetence or destruction of evidence. The court will decide which.
But here is what we can reconstruct without your “lost” data:
Sheets
Source
Price at Liquidation Time
Your own K-line (market high)
0.0002800
Your own K-line (market low)
~0.000200
LBank (same timestamp)
~0.000200
Independent Fair Price calc
~0.000218
Your claimed Fair Price
0.0004651
Your number is double the market reality. You claim this is because of “MEXC Spot market reference.” Then show the MEXC Spot trade at 0.0004651. Show one trade. One order. One screenshot. You cannot. Because it never existed. You invented it.
“No evidence of account lock”You are lying. In previous correspondence, you confirmed my account had functional restrictions after I complained about the liquidation. You asked for screenshots then, too. I provided them. You ignored them. The email chain is court evidence. The timestamps are evidence. Your sudden amnesia is not credible.
“Delisting does not remove assets”Technically true. But functionally, you made my assets worthless. You delisted MEGAHERO and MOOMOO while my account was restricted. I could not withdraw. I could not sell. I could not convert. By the time access was restored, the withdrawal window was closed and the coins had no market.
That is conversion of assets. Whether you call it “delisting” or “theft,” the result is identical: my value was destroyed by MEXC’s actions.
“No formal judicial document from [email protected]“They sent an official email from a government domain. That is formal communication from a sovereign cybercrime unit. Your demand for “handheld photo with ID” is a fabricated requirement that exists in no law on Earth. It is a bad-faith barrier designed to stall disclosure. And it is documented.
My demand — unchanged, final, non-negotiable:You have two choices:
A. Deliver my complete liquidation records, Fair Price inputs, and execution logs to [email protected] immediately, without your absurd “verification” circus.
B. Send your attorneys to the Turkish court that summoned you. Let them explain under oath why MEXC’s Fair Price was double the market price. Let them explain the “lost” data. Let them explain the account lock. Let them explain the delisting while accounts were frozen.
There is no Option C. No more Customer Service. No more 150 USDT. No more “tickets.” No more copy-paste.
The judge is waiting. The prosecutor is waiting. And I am waiting.
Your move.
Regards
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