It won’t relay readings, and I now fear an estimated bill I may be unable to challenge

I’m one of millions whose smart meters have gone “dumb” and stopped relaying readings to the supplier.

British Gas cancelled the first appointment to fix it and failed to show for the second. They’ve since fallen silent. It’s now been five months and I am concerned that, at some point, I will be getting an estimated bill that I will be unable to challenge.

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