Watchdog says penalties reflect ‘potentially serious risk to the public’ of missed callout targets

The energy watchdog for Great Britain has fined three companies £8m for failing to respond to some gas leak emergencies quickly enough, potentially putting the public at “serious risk”.

Ofgem said the three firms – Cadent Gas, Scotland Gas Networks (SGN Scotland) and Southern Gas Networks (SGN Southern) – had agreed to pay the fine after missing callout targets that require them to attend suspected gas leaks within one to two hours in 97% of cases.

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