Ofgem review showed more than 34,000 customers were erroneously billed more for standing charges

Ten UK energy suppliers including EDF, E.ON and Octopus are to pay £7m in compensation and refunds after overcharging customers, after a review by the energy regulator for Great Britain.

Ofgem said the suppliers have agreed to pay more than 34,000 customers compensation and refunds because of erroneously billing them more for standing charges than is allowed under the regulator’s price cap. Standing charges are daily fees added regardless of how much energy is used.

Continue reading…Energy industry, Ofgem, Business, Energy bills, Consumer affairs, Money, Utilities, Household bills, E.ON, EDF EnergyRead More

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