M4Markets left iFX EXPO Asia 2026 in Hong Kong with the Best Trade Execution APAC award at the UF AWARDS APAC 2026. During the event, Nastia Kuo also shared her perspective on how AI and human expertise can work together to improve client service.The recognition follows a recent Best IB Programme award at Forex Expo Dubai, acknowledging another important part of the business: its relationships with introducing brokers.

In Hong Kong, M4Markets speaker, Nastia Kuo, focused on the practical role of AI in everyday client interactions. For Nastia, personalisation should mean understanding what a client needs, what has already happened, and where a process has become difficult.

“AI can help us respond at scale. Trust is built in how we handle the moments that need a human,” Nastia said.Nastia also highlighted the importance of a smooth transition from automated assistance to personal support. AI can help pass the context of a client’s enquiry to staff, allowing them to focus on clear explanations and thoughtful, individual attention.

These discussions come as M4Markets continues to expand its international partner network, including relationships across Asia, while maintaining a focus on client service and satisfaction. Participation in Hong Kong gave the team an opportunity to meet partners, exchange perspectives, and continue discussions about future cooperation.

M4Markets is proud to receive the “Best Trade Execution APAC” title and thanks its clients, partners and everyone who supported the company through their votes.

About M4Markets

M4Markets is an international online broker offering forex, commodities, indices, shares, and cryptocurrency CFDs through the MetaTrader 4 and MetaTrader 5 platforms. The company provides multilingual client support and works with introducing brokers and partners internationally. Products and services are subject to the relevant legal entity, jurisdiction, and client eligibility.

This article was written by FM Contributors at www.financemagnates.com.Thought LeadershipRead More

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