Hi everyone,

I’m looking for other Kraken users from Germany or the EU who have experienced similar issues with withdrawals being held or restricted.

Here is what happened in my case:

I deposited €9,000 via SEPA into my Kraken account. Shortly afterwards, I attempted to withdraw the funds to my own crypto wallet. My first withdrawal went through successfully, but when I attempted another withdrawal shortly afterwards, it was put on hold for manual review.

Since then, I have been waiting for the issue to be resolved. I have contacted Kraken Support multiple times, but so far I have not received a meaningful resolution. The funds remain unavailable for withdrawal, despite the fact that the money came from my own bank account and I have already completed the required verification.

At this point, the situation has been going on for more than five days, which is extremely concerning given the amount involved.

I am now looking into legal options and potentially joining forces with other affected users from Germany/EU. Before taking any further steps, I would like to find out how many other people are experiencing similar problems with Kraken.

I originally posted this on the Kraken subreddit, but the post was removed almost immediately. This is why I am posting here instead and trying to find other affected users.

If you are based in Germany or the EU and have had funds or withdrawals held/restricted by Kraken for an extended period, please comment below or DM me.

I’d like to collect experiences, compare cases, and potentially consult a lawyer together to determine what legal options are available.

Please only contact me if you have personally experienced a similar issue

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